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CUSTOMER EXPERIENCENanny service

# Raman Upmanyu reports delayed nanny replacement and a refund dispute

Upmanyu says a nanny left due to illness and that he had waited 20 days for a replacement by 7 March 2026, while his refund request remained disputed.

**Source account by Raman Upmanyu**Published October 19, 2026

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[Read original source ↗](https://www.linkedin.com/posts/raman-upmanyu-a983b29a_customerexperience-consumerrights-serviceaccountability-activity-7435943872288997376-PFYx)

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[The account](#the-account)[Topics](#story-topics)[Related stories](#related-stories)

THE FULL STORY

Raman Upmanyu says he paid ₹7,814 on 27 January 2026 for a six-month nanny service after describing his requirements. According to his LinkedIn post, no nanny was assigned for eight days. A nanny was then assigned but left on 16 February because of illness. Upmanyu says he was still waiting for a replacement 20 days later, on 7 March, despite follow-ups.

He says the company later told him it could not meet his criteria. He reports first being told a refund would be processed, then being told he was not eligible, and asks for a full refund.

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## Topics in this story.

[Refunds ↗](/topics/refunds/)[Replacement ↗](/topics/replacement/)

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